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NSOLARCARE BY NLIGHTPOWER

Your solar system, looked after.

We watch it, fix it and lower your Aqualectra bill — so you don’t have to.


Start your free months  See the plans



  

nLightPower solar installation on a roof in Curaçao

☑️  nLightPower Service

Your system switched off at 14:20 after a short dip in the Aqualectra grid. We restarted it remotely and it is running normally again. No action needed from you.

 

A MESSAGE FROM OUR CEO

We stay with you after the installation.

When you invest in solar, you expect it to keep working — and keep saving you money — for many years. Too often, the story ends the day the installer leaves: an alert appears that nobody explains, or a replacement part takes weeks to arrive while you pay full price for grid power.

We started nLightPower in 2020 to do this differently. nSolarCARE is our promise that we stay with you: we watch your system every day, solve problems before they cost you, and help you pay less to Aqualectra.

Our team is here in Curaçao, and you deal with people you know. Try nSolarCARE free for your first months and see the difference for yourself.


Paul de Geus

Founder & CEO, nLightPower

Owning solar is easy — until something goes

wrong.

A factory warranty and an app alert don’t keep your system running. This is what most owners find out the hard way.


Parts can take 8 weeks

Replacement parts from China can take up to
8 weeks to reach Curaçao. All that time, you

pay full price for grid power.

A warranty covers the part — not the rest

Diagnosis, removal, reinstallation and
shipping are usually not paid by the factory.
And a missed registration can void the

warranty.

An alert is just a fault code

Your app tells you something is wrong. It
doesn’t tell you what, fix it, or notice when

your system quietly produces less.

nSolarCARE turns every alert into a solved problem.


Lower Aqualectra bills
Bill Saver tunes your inverter and battery so you use more of your own solar and buy less from the grid.
Problems solved before you notice
Our service desk handles every alert, often fixes it remotely, and tells you in plain language what happened.
Ready for power cuts and storms
With Care Plus and Care Total, your battery is charged to full before a storm, and you get your backup time the moment the grid fails.
Protection beyond the warranty
Warranty claims handled for you. With Care Total, also a loaner inverter while parts are on their way and inverter cover up to year 10.


How it works

1
Sign up 
Choose a plan and start with free months. No payment during the free period.


2
We connect your system 
We link your inverter to our monitoring, check your settings and set up Bill Saver for your home.
3
We take care of the rest
You get a monthly report and a message whenever something needs attention. We arrange visits, warranty claims and repairs. Repairs are chargeable on Care and Care Plus.

See what you get every month

A one-page report shows how your system performed, what it saved you, and how it compares with other systems nearby — so you know it’s working.

  • Production compared with what a healthy system should deliver 
  • Grid power bought and estimated savings in XCG
  • Wasted solar, with tips on which appliances to move to sunny hours
  • Every alert and what we did about it


Example of an nSolarCARE monthly performance report

Choose your plan

Prices for systems up to 10 kWp. Monthly by direct debit, or pay yearly and get

one month free.

Care

 XCG 29.00 / month

The essentials, at the lowest cost.

Choose Care
  • ✓  Alerts handled, explained in plain language
  •  ✓ Underperformance checks vs. nearby systems
  • ✓ Bill Saver set up at the start and at each inspection
  •  ✓ Daily settings protection
  •  ✓ Monthly performance report
  • ✓ Warranty registration and claims handling
  • ✓ Yearly visual inspection
  • ✓ On-site visit within 7 business days (chargeable)
  • ✓Panel cleaning booked on request with our partner cleaner


 

Care Plus

XCG 69.00 / month

Lower bills and a free diagnostic visit.

Start with free months
  • Everything in Care, plus:
  •  ✓ Bill Saver tuning every quarter
  •  ✓ Aqualectra bill check every quarter
  • ✓ Unusual consumption alerts and load-shifting advice
  • ✓ Managed firmware updates
  • ✓ Power-cut messages and storm mode
  • ✓ Yearly full inspection with thermal imaging and on-site battery check
  • ✓ Free diagnostic visit within 3 business days
  • ✓ Repairs at a 10% member discount

 

Care Total

XCG 129.00 / month

Complete worry-free ownership.

Choose Care Total
  • Everything in Care Plus, plus:
  • ✓Bill Saver tuning and bill check every month
  •  ✓ Full inspection and battery check every 6 months
  • ✓ Next-business-day visit
  • ✓ Warranty repairs covered: labour and shipping
  • ✓ Loaner inverter while parts are on their way
  • ✓ Inverter cover up to year 10*
  • ✓ Annual yield guarantee**
  • ✓ Post-storm on-site inspection
  • ✓ Priority support line

 * After at least 24 months of uninterrupted Care Total   before the inverter’s factory warranty ends.  

 ** For systems supplied and installed by nLightPower.

Panel cleaning is paid to our partner cleaner at their full price  |  Full terms in the nSolarCARE service description (PDF).

Try it free

 Already an nLightPower client: your first 2 months free. New installation: your first month of Care Plus free.

Claim your free months

Why nLightPower

  • Local technicians and loaner inverters — no waiting on an overseas helpdesk.
  • Deye specialists who know how to set up your inverter for Curaçao’s grid.
  • Service in Dutch, English and Spanish — by WhatsApp, e-mail or phone.





Installed by someone else?

nSolarCARE is open to Deye systems from any installer. We start with an
intake inspection: a full check with thermal imaging, a settings review,

connection to our monitoring and a written report.

XCG 550.00 for systems up to 10 kWp — 50% credited when you

choose Care Plus or Care Total.

Frequently asked questions

Here are some common questions about our nSolarCARE Services.

You can still join. We start with an intake inspection; any defects are fixed before your plan starts. The annual yield guarantee applies only to systems we supplied.

Yes. Your inverter needs a stable Wi-Fi or cable connection so we can monitor it and send you alerts and reports.

Yes. Cancel or switch plans before the free period ends and you pay nothing. We send you a summary of what we did for you one week before it ends.

Only to deliver the service, such as Bill Saver and storm mode. Every change is logged, reported to you, and can be reversed at your request.

With a zero-export system, every kWh of solar you don’t use is lost. Bill Saver times your battery charging and discharging so more of your own solar covers your evening and night use.

Damage from lightning, fire, flooding, storms beyond the mounting’s design rating, theft or work by others. We recommend including your solar system in your home insurance.

nLightPower Client site

Start your free months

Leave your details and we’ll contact you to connect your system.


E-mail: [email protected]

Phone: +599 9 565 4448

Helpdesk: nlightpower.com/helpdesk

Office: Industry Park Brievengat BIV-10, Willemstad

Start my free months

No payment needed now. We only use your details to contact you about nSolarCARE